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Choosing an Agency

Choosing the right web design company can be the difference between a website that actually brings in business and one that sits online looking unfinished. Here are six things worth checking before you commit to any agency in Lebanon.

1. Who actually does the work?

Ask directly whether the team you're talking to is the team that will design and build your site, or whether the project gets outsourced to freelancers or subcontractors elsewhere. Direct accountability usually means faster communication and more consistent quality.

2. Can they show relevant past work?

A company's portfolio should show real, varied projects — not just templates. Look specifically for work in your industry or something close to it, so you can judge whether their style and approach would fit your business.

3. Is the pricing clear from the start?

A trustworthy agency should be able to explain what's included at each price point — pages, features, revisions — without vague language like "it depends" repeated indefinitely. Clear packages, like Starter, Business, and E-Commerce tiers, make it easier to compare value.

4. Do they give a realistic timeline?

Ask how long the project will take and what could cause delays. A realistic agency will give you a specific range (for example, three weeks for a simple site, longer for e-commerce) rather than an unrealistically fast promise.

5. Do they offer flexible payment options?

Not every business can pay the full amount upfront. Ask whether the company offers installment plans — some, including Graphex LB, offer payment spread over up to 12 months rather than requiring the full cost at once.

6. Will the site be bilingual if you need it?

If your customers speak Arabic, English, or both, make sure the agency has real experience building properly bilingual sites — not just a translated version bolted on afterward. This affects layout, navigation, and SEO.

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